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Residential Care Facility
Meadowbrook Care Home
Birmingham

Meadowbrook Care Home Improves Resident Comfort and Reduces Emergency Transfers

Product Used:HD2 Handheld Bladder Scanner

The Challenge

Meadowbrook Care Home, a 60-bed residential facility specializing in elderly care, struggled with managing urinary retention among residents. Many residents had cognitive impairment or communication difficulties, making it challenging to identify bladder problems before they became acute. The facility experienced frequent emergency department transfers for urinary retention, causing resident distress and significant costs. Staff lacked objective tools to assess bladder function, relying primarily on resident complaints and physical examination, which often detected problems only after they had become severe.

The Solution

The care home invested in the HD2 Handheld Bladder Scanner, chosen for its affordability, portability, and ease of use. All nursing staff received training on bladder scanning technique and interpretation. The facility implemented a proactive bladder assessment protocol, with high-risk residents receiving regular bladder scans as part of their care routine. The lightweight design allowed staff to perform assessments during routine care activities without disrupting resident schedules. The device's Easy Mode simplified operation for care assistants with varying technical backgrounds.

The Results

The implementation delivered significant improvements in resident care and facility operations: • **73% reduction in emergency transfers for urinary retention** - From 26 transfers per year to 7 transfers per year • **Earlier detection and intervention** - Average time to retention detection decreased from 8.4 hours to 1.2 hours • **Improved resident comfort and dignity** - Non-invasive assessment eliminated distressing catheterizations for diagnostic purposes • **£18,500 annual cost savings** - Reduced ambulance calls, emergency department visits, and hospital admissions • **Enhanced staff confidence** - Objective data empowered care staff to make informed decisions about when to escalate concerns • **Better medication management** - Bladder scanning helped identify medication side effects affecting bladder function, enabling timely adjustments The care home has integrated bladder scanning into admission assessments, medication reviews, and routine monitoring for residents with urinary symptoms. Staff report increased job satisfaction from being able to proactively address resident needs rather than reacting to crises.
"The HD2 bladder scanner has been a game-changer for our residents and our team. We can now identify bladder problems early, before residents become uncomfortable or require emergency care. It's given our staff the confidence to manage urinary issues effectively, and our residents appreciate the gentle, non-invasive approach. The reduction in emergency transfers alone has made this investment worthwhile, but the real value is in the improved quality of life for our residents."
— Margaret Thompson, Care Home Manager, Meadowbrook Care Home

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